Last updated: April 2026
ProSpeak Coaching respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and your rights when you use this website.
Who we are
This website is operated by ProSpeak Coaching.
Website: https://prospeakcoaching.co.uk
Contact email: stan@prospeakcoaching.co.uk
Information we collect
When you contact us through this website, we may collect:
- your name
- your email address
- your phone or WhatsApp number, if you choose to provide it
- your current role, target role or professional background, if you provide it
- details about the communication coaching you are interested in
- any message or information you submit through the contact or diagnostic request form
We may also receive basic technical information, such as your IP address, browser type, device information and website usage data, where this is collected by the website, hosting provider, security tools or analytics tools.
How we use your information
We use your information to:
- respond to your enquiry
- arrange or follow up on a free diagnostic session
- understand what type of coaching support you are looking for
- provide information about relevant coaching services
- manage client communication
- improve the website and user experience
- protect the website from spam, abuse or security risks
We do not sell your personal information.
Contact forms
If you submit a contact form or free diagnostic request, the information you provide is sent to ProSpeak Coaching so we can respond to your enquiry.
Please do not submit sensitive personal information through the form unless it is necessary for your enquiry.
Email communication
If you contact us by email, we may keep your message and contact details so we can respond and manage future communication.
Cookies
This website may use cookies or similar technologies to support basic website functionality, security and performance.
If analytics, advertising pixels or additional tracking tools are added in the future, this policy may be updated and a cookie notice may be added where required.
Embedded content from other websites
This website may include embedded content, such as videos, images, forms, maps or links from other websites.
Embedded content from other websites behaves in the same way as if you visited those websites directly. Those websites may collect data about you, use cookies, embed third-party tracking or monitor your interaction with their content.
Who we share your data with
We may share limited information with service providers that help us operate the website and communicate with you, such as:
- website hosting providers
- email providers
- form or security plugins
- analytics or website performance tools, if used
We only use these services where needed to operate the website and provide our services.
How long we keep your data
We keep enquiry and contact form information for as long as reasonably necessary to respond to your enquiry, manage client communication, provide services, keep business records and comply with any legal or administrative requirements.
If you become a client, we may retain relevant communication and service records for a longer period for business, accounting or legal purposes.
Your rights
Depending on where you are located, you may have rights over your personal information, including the right to:
- request access to the personal information we hold about you
- ask us to correct inaccurate information
- ask us to delete your personal information
- object to or restrict certain types of processing
- withdraw consent where processing is based on consent
To make a request, contact:
Security
We take reasonable steps to protect your personal information. However, no website, email system or online service can be guaranteed to be completely secure.
Changes to this policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.
Contact
For questions about this Privacy Policy or how your data is handled, contact: